RUCKUS One Professional 3-Yr Subscription for 1 network device (AP or Switch) for MSP. Switch RMT support is not included and is required to be purchased separately.
Número: ART-188969 EAN: - MPN: CLD-PROF-APSW-MSP3
Ruckus Networks offers flexible and comprehensive support offerings for our wired and wireless products. Customers can select different SLAs for hardware replacement, add-on services like onsite engineer support, testing-as-a-service, Designated Support Engineers and more. Our goal is to match our capabilities to your specific needs.
WatchDog Overview
WatchDog Support is Ruckus’ base level support offering. It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
- Partner WatchDog Support: with this offering, support is provided by Ruckus-qualified partners who deliver frontline support to the customer. Ruckus provides backend support to the partner, but do not interact directly with customers.
WatchDog Overview
WatchDog Support is Ruckus’ base level support offering. It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
- Partner WatchDog Support: with this offering, support is provided by Ruckus-qualified partners who deliver frontline support to the customer. Ruckus provides backend support to the partner, but do not interact directly with customers.
Tech Detail Table
Tech Detail Table
| License quantity | 1 license(s) |
| Number of years | 1 year(s) |
| Service time (hours x days) | 24x7 |
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